Part 1 · Concepts · What

Use the problem-solving loop to choose, act, and learn

Desired future state
Waypoints
Hustle and rigor
Accounting
Response
What is my current reality?
How do I start?
What’s critical to get right?
Where can we take risks?
What are the requests and promises?
Did it get done?
What are the facts?
Why did it happen?
What did we learn?
What do we change?
A waypoint is an intermediate result
or a question to answer on the way
to your goal.
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